The inspector can access checklists loaded onto the smartphone or panel terminal by scanning the ID card and location tag. Using the digital checklist, inspectors will take photographs as proof of service and submit the report real-time. This report will be sent to the cloud server and the necessary personnel will be notified about the service completion.
Inspectors can report faults and proof of service real-time to management using smartphones or panel terminal installed with specialised software, without the need to carry paper around.
With the e-Inspection, it supports timely facilities inspection and maintenance by service teams. Remote real-time tracking and monitoring of the working conditions on facilities can be done anywhere.
During an inspection, when a fault is discovered, e-Inspection enables the service staff to report it immediately using a smartphone or panel terminal. This helps enable faster service recovery and minimises complaints. It also allows for immediate assessment and analysis of the maintenance productivity and performance of the service teams.
It allows supervisors to commend staff who has shown exemplary service and counsel those who can do better.
E-Inspection is developed to ensure timely response to faults and to improve productivity of the service workforce technicians, supervisors or other service staff.
With e-Inspection it helps to save paper, fulfilling the eco-green environment.
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